Small print.
Clear answers.

Each item is made to order using the artwork and product options you approve before checkout. Please review your design, product, color, size, and print side where available before paying.

Product previews illustrate your selected item. Colors and print position can vary slightly between a screen preview and the finished product.

Once production begins for an item, we do not accept change-of-mind cancellations, returns, or exchanges. This includes wanting a different design, size, color, or print side after approving your selection.

If an item arrives damaged, defective, incorrect, or materially different from what you ordered, that is not a change-of-mind return. Report the problem through the support form on your order-status page so we can review an appropriate resolution.

Standard shipping is calculated for your delivery address during checkout. Please check that address carefully before paying.

Production and carrier delivery are separate stages. Delivery estimates are not guarantees, and items from the same order may arrive separately.

Tracking is shown on your order-status page when it becomes available. Standard shipping is currently the available delivery option.

Payment details are securely processed by Stripe through checkout embedded on Put A Cat On It. We do not store card numbers or card security codes. Review the amount shown before confirming payment. Any customer tax configured for your order is shown during the payment flow.

Refunds require review and authorization. Reporting a problem starts a review; it does not automatically issue a refund, replacement, or reprint. We’ll review the affected item and the order details to determine the appropriate resolution.

Guest checkout uses your email address, shipping name and address, approved artwork, and order details to create, fulfill, track, and support your order. Card numbers and card security codes stay with Stripe. The information needed to manufacture and ship your item is shared with Printify and its selected print provider.

No customer account is required.